Exceptional Diamond Jewelry should come with no less than exceptional protection.
Exceptional Diamond Jewelry should come with no less than exceptional protection.
Exceptional Diamond Jewelry should come with no less than exceptional protection.
We are committed to our exceptional Lifetime Warranty offered on all our made-to-order Lab-Grown and Earth-Grown Diamond jewelry pieces*. Wear your sparkle with full peace of mind.
*Excludes Moonstone Diamond pieces.
Each part of our premium Diamond jewelry is carefully crafted from superior quality materials, and thoroughly inspected before being packaged with love and shipped directly to you. We fully trust our highly skilled jewelry designers
who spend years learning their craft
In rare cases, if a piece requires to undergo a warrantied repair or an exchange, the shipping of the repaired or new piece to you, is totally complimentary. If you have any questions, you can reach out to our Diamond Experts via contact@moonmagic.com
We are committed to our exceptional Lifetime Warranty offered on all our made-to-order Lab-Grown and Earth-Grown Diamond jewelry pieces*. Wear your sparkle with full peace of mind.
*Excludes Moonstone Diamond pieces.
Each part of our premium Diamond jewelry is carefully crafted from superior quality materials, and thoroughly inspected before being packaged with love and shipped directly to you. We fully trust our highly skilled jewelry designers
who spend years learning their craft
In rare cases, if a piece requires to undergo a warrantied repair or an exchange, the shipping of the repaired or new piece to you, is totally complimentary. If you have any questions, you can reach out to our Diamond Experts via contact@moonmagic.com
Firstly, we’re so sorry to hear something’s gone wrong with your jewelry. We make every effort to ensure our handmade jewelry is 100% going to stand the test of time, but of course there are sometimes exceptions to this. Just contact our Diamonds Experts via contact@moonmagic.com
Once you’ve made contact, we’ll work with you to find a resolution. In most cases, we’ll organize whatever repair is needed under any warrantied faults that may have happened. Alternatively, if it’s more appropriate to replace your item completely, we will get this arranged, absolutely free of charge.
If for any reason, your repair is not covered by the warranty agreement and consequently is one of the rare cases that we require to charge you for the work, we will send you a quote ahead of time. That way, you can review the cost and decide whether or not you want to go ahead, before we make any changes.
Firstly, we’re so sorry to hear something’s gone wrong with your jewelry. We make every effort to ensure our handmade jewelry is 100% going to stand the test of time, but of course there are sometimes exceptions to this. Just contact our Diamonds Experts via contact@moonmagic.com
Once you’ve made contact, we’ll work with you to find a resolution. In most cases, we’ll organize whatever repair is needed under any warrantied faults that may have happened. Alternatively, if it’s more appropriate to replace your item completely, we will get this arranged, absolutely free of charge.
If for any reason, your repair is not covered by the warranty agreement and consequently is one of the rare cases that we require to charge you for the work, we will send you a quote ahead of time. That way, you can review the cost and decide whether or not you want to go ahead, before we make any changes.
What’s NOT covered under the lifetime warranty?
Metal discoloration caused by toxic chemicals or lengthy immersion in chlorine water
Loss of gemstones due to heavy duty work or attempted self repair of the prongs
Scratches or damage due to incorrect storage of the jewelry
What’s NOT covered under
the lifetime warranty?
Metal discoloration caused by toxic chemicals or lengthy immersion in chlorine water
Loss of gemstones due to heavy duty work or attempted self repair of the prongs
Scratches or damage due to incorrect storage of the jewelry
From statement gemstone rings to sizeless necklaces or bracelets, there’s a look waiting for you.
From statement gemstone rings to sizeless necklaces or bracelets, there’s a look waiting for you.
